What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Payment Tools: Unable to edit products in Microsoft Edge browser

    Asked by BryanEx on May 15, 2016 at 11:45 AM
    FYI... it does not work on the new MicroSoft Edge browser as of May 2016.  Payment option page is blank.  Switching over to Chrome and all is good.
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    JotForm Support

    Answered by Mike on May 15, 2016 at 11:50 AM

    I was able to reproduce the issue in Microsoft Edge browser, the products are not loading in Payment Wizard.

    A bug report ticket has been attached to this thread and escalated to our developers.

    We will update this thread once the issue is fixed.