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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why does my captcha constantly change?

    Asked by brjude on May 15, 2016 at 06:43 PM
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    JotForm Support

    Answered by Chriistian on May 15, 2016 at 09:05 PM

    Captchas are designed to change every time they are loaded/the form is opened. This is to ensure that the person filling out the captcha is a real human and is not an automated computer program used by spammers. By constantly changing the captcha every time it is loaded, this prevents the computer program from reading a pattern that they can use to bypass the system. Meanwhile, a human filling up the form can easily read the capctha and enter the required input.

    Please let us know if you need further assistance.

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    Answered by brjude on May 16, 2016 at 02:45 PM
    No, I mean it CONSTANTLY changes, as in once per second. Is there a way
    to change this?
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    Answered by victor on May 16, 2016 at 04:00 PM

    Can you please indicate the form in question. I have just reviewed the form, 61356036984159 (Parish email), and did not notice the CAPTCHA changing every few seconds.

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    Answered by ChrisV on January 24, 2017 at 07:03 PM

    I'm having the same issue on my customer's site. The captcha changes rapidly, constantly. If you put in a word, it'll bring up another captcha which is stable and you can type it in. Need to stop the constant cycling. My customer is getting a bit angry.


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    Answered by ChrisV on January 24, 2017 at 07:07 PM

    Looks like it might be browser specific. If I go there from inside Microsoft Edge, it doesn't do that, but IE and Chrome and Firefox all have it flashing rapidly...

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    JotForm Support

    Answered by Chriistian on January 24, 2017 at 08:41 PM

    Hi ChrisV,

    This seems to be an old thread. To better assist you, I have moved your question to a new thread. Please follow this link to view it: https://www.jotform.com/answers/1045334 

    Thank you.