- jmarkeviciusAsked on March 13, 2012 at 05:55 AM
I use two JotForms on a website, one of them loads perfectly, but another one appears as:
- gori-mathewAnswered on March 13, 2012 at 06:05 AM
This would be due to high network traffic, During high traffic hours usually from 9am EST to 5pm EST the submission/reports/loading may be affected.
Kindly try loading it again and give us feedback. Also do send us the URL for your form to try and see whether can access it.
- fietsplatformAnswered on March 13, 2012 at 06:24 AM
I got the same problem with my form: http://www.nederlandfietsland.nl/Pechhulp-abonnement
@ Mathew: is common that the form's are not working during office ours, because of high traffic?
- jmarkeviciusAnswered on March 13, 2012 at 06:31 AM
Found a solution myself. If you embed your form using iframe, change the link from http://form.jotform.com/form/ into http://www.joftformeu.com/form/
For example, if your form doesn't work under this code:
<iframe allowtransparency="true" src="//form.jotform.com/form/0000" frameborder="0" style="width:100%; height:588px; border:none;" scrolling="no"> </iframe> Change it into:
<iframe allowtransparency="true" src="//www.jotformeu.com/form/0000" frameborder="0" style="width:100%; height:465px; border:none;" scrolling="no"> </iframe> Non-sense about the "high network traffic". Found similar recent posts in the forum.
- jcm0731Answered on March 13, 2012 at 06:37 AM
The solution by jmarkevicius is the viable solution.
As suggested, once you got the source for iframe method like this
Please update the link to 'http://www.jotformeu.com'
Should you need further assistance, please contact us.
- fietsplatformAnswered on March 13, 2012 at 07:12 AM
@ jmarkevicius & jcm0731,
It worked. Thanx for your support.