What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Suggestion - 'From:' email condition

    Asked by Milk_ on May 16, 2016 at 07:01 AM

    Hey guys.

     

    At the moment I have my form setup so that if a specific field is equal to a certain value.. it will email a specific group of people. In order to do this and have it sent from different email addresses, I need to create multiple emails and then change each of those individual emails if I make any changes to my forms.

    An easier way around this would be if I were to create a condition that basically said if this certain value equalled something, it would send from a different sender. Basically the same way the change recipient condition works.. but for sending email instead.

     

    Thanks :) 

    Screenshot
    email email condition Emails My Forms recipient sender
  • Profile Image
    JotForm Support

    Answered by beril on May 16, 2016 at 09:42 AM

    I am not sure that I understand your question correctly. I am asking for confirmation. If I understand your question correctly you want to change the sender email based on the condition from your email wizard instead of the condition. Is it correct?

  • Profile Image

    Answered by Milk_ on May 16, 2016 at 03:35 PM

    Yea that's correct. So basically if x field = 1, send email from sendera@gmail.com. If field = 2, send email from senderb@gmail.com

  • Profile Image

    Answered by victor on May 16, 2016 at 04:53 PM

    If I understand you correctly you would like to have multiple custom SENDER EMAILS. Depending on the way the form is filled, you would like to use a certain email SENDER address. This is not possible.

    What you can do is create multiple notifications, each using a different SENDER address. Depending on the way the form is filled, you can create a condition CHANGE EMAIL RECIPIENT and select the proper notification to be send out.

    Please let us know if this helps.