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    Suggestion - 'From:' email condition

    Asked by Milk_ on May 16, 2016 at 07:01 AM

    Hey guys.


    At the moment I have my form setup so that if a specific field is equal to a certain value.. it will email a specific group of people. In order to do this and have it sent from different email addresses, I need to create multiple emails and then change each of those individual emails if I make any changes to my forms.

    An easier way around this would be if I were to create a condition that basically said if this certain value equalled something, it would send from a different sender. Basically the same way the change recipient condition works.. but for sending email instead.


    Thanks :) 

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    JotForm Support

    Answered by beril on May 16, 2016 at 09:42 AM

    I am not sure that I understand your question correctly. I am asking for confirmation. If I understand your question correctly you want to change the sender email based on the condition from your email wizard instead of the condition. Is it correct?

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    Answered by Milk_ on May 16, 2016 at 03:35 PM

    Yea that's correct. So basically if x field = 1, send email from sendera@gmail.com. If field = 2, send email from senderb@gmail.com

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    Answered by victor on May 16, 2016 at 04:53 PM

    If I understand you correctly you would like to have multiple custom SENDER EMAILS. Depending on the way the form is filled, you would like to use a certain email SENDER address. This is not possible.

    What you can do is create multiple notifications, each using a different SENDER address. Depending on the way the form is filled, you can create a condition CHANGE EMAIL RECIPIENT and select the proper notification to be send out.

    Please let us know if this helps.