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    Unable to log into My Account

    Asked by Publisher  on May 16, 2016 at 08:52 AM

    the forms for the Newsbriefs on naturalwestmichigan.com are not working.
    Page URL:
    www.naturalwestmichigan.com

    unable to log in can't log in account account access my account can't log in
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    JotForm Support

    Answered by KadeJM on May 16, 2016 at 10:57 AM

    It seems to me that you are having two different issues since your title says you are having trouble logging into your account but your details also mention a secondary issue with your forms not working on your website.

    I've corrected this for you with your questions but we ask that in the future you please only ask one question per new thread.

    Since you said you have an issue with logging into your account I've checked this using your email address "" and found you have two accounts.

    Account #1 - khass 

    Account #2 - naturalwestmi

     

    I'd suggest resetting your password then try logging in again.

     

     

    If this is still a problem then please tell us which one are you having trouble accessing. 

     

    As for your secondary issue you can find an answer to that one over here.