JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
It seems to me that you are having two different issues since your title says you are having trouble logging into your account but your details also mention a secondary issue with your forms not working on your website.
I've corrected this for you with your questions but we ask that in the future you please only ask one question per new thread.
Since you said you have an issue with logging into your account I've checked this using your email address "" and found you have two accounts.
Account #1 - khass
Account #2 - naturalwestmi
I'd suggest resetting your password then try logging in again.
If this is still a problem then please tell us which one are you having trouble accessing.