What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form views are registering too high, seems impossible...

    Asked by mineheart on May 16, 2016 at 06:49 PM

    1400 views yet only 6 submissions

    seems like it can't be right?

    I have a feeling that the form views are actually somehow confused with the button link to the form view.

    any ideas what could be causing this? my form has been disabled due to overshooting the 100 views on the free account.

    thanks

    Page URL:
    http://www.mineheart.com/white-bookshelf-wallpaper/

    high form views views Submissions thanks button link right
  • Profile Image
    JotForm Support

    Answered by Kiran on May 16, 2016 at 11:02 PM

    Did you share or embed the form on multiple websites? Please be loaded each time the form is loaded, it is counted as a form view. You may check the Form Analytics of the form to see the number of views and submissions received with IP address, country, and device type accessed that might help you in identifying where the form views are coming from.

    Since the account is now overlimit and the form is disabled, you may enable the JotForm footer from your account settings to lift the form view limits.

    Hope this information helps! Please get back to us if you need any further assistance. We will be happy to help.