What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    If we purchased an SSL certification to encrypt the data can we use form that ask for credit card information?

    Asked by camjag26 on May 16, 2016 at 10:48 PM
    If we purchased an SSL certification to encrypt the data could we reinstall
    the form? Or is Paypal the best best?
    SSL credit card
  • Profile Image
    JotForm Support

    Answered by jonathan on May 16, 2016 at 10:55 PM

    Hi Cameron,

    If you meant that you will use the regular form fields to collect Credit Card account data while using SSL encryption, the answer is no.

    Even if the forms were encrypted already, you still cannot use plain text fields to capture critical data i.e. Credit card acconts data using the form.

    You can also review our Terms of Use for clearer details about this.

    Using payment integration is the proper way to payment processing using the form.

    link: https://apps.jotform.com/category/payment_processing

    Let u s know if you need further assistance.