It appears thatI am not receiving notification when people complete my forms.

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    encwebmaster
    Asked on May 17, 2016 at 11:59 AM

    It appears thatI am not receiving notification when people complete my forms. I am not receiving the emails as I once did.

     

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    david
    Answered on May 17, 2016 at 01:43 PM

    I checked our email logs and it looks like you have already removed your address from our bounce list.  The emails were previously failing to be delivered, however, they should now go through. 

    I sent a test submission through your form and the email shows it was successfully sent from our end.  For more information on how to prevent this from happening in the future, please see this guide:

    https://www.jotform.com/help/208-How-to-Setup-Email-Alerts-to-Prevent-Email-Bouncing-Related-Issues