What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Widget wizards is not running

    Asked by jetfixer03 on May 17, 2016 at 02:11 PM

    Hi, 

    New user, first form.  I'm having trouble using widgets.  I tried using the input mask, but the problem is the same with any widget I try.  When I drag it over the wizard does not run.  I get 'click to edit' and 'run widget wizard'.

    Help!

    Chris

    Screenshot
    wizards problem input mask same and
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    JotForm Support

    Answered by BJoanna on May 17, 2016 at 03:51 PM

    Sorry for inconvenience this may caused you.

    We had an issue with our widgets earlier. This issue is now resolved by our developers. 

    Please try again to add widgets to your form. I was able to add widget on my form.

    If you are still unable to add widgets to your form, please let us know.