What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form will not submit in Chrome

    Asked by cfnavyleague on March 13, 2012 at 01:46 PM

    My form at http://form.jotform.com/form/20035007521 will not submit in Chrome.  The submit button turns grey and says "Please wait...".  Nothing happens... no POST... no nothing.

    It works fine in IE.

    Please help!  This is a very time-sensitive issue.

    Page URL:
    http://www.cfnl5k.org/Pages/registration/

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    JotForm Support

    Answered by Goldo on March 13, 2012 at 01:52 PM

    Your form seems to work for me using Chrome. Right after pressing submit, it redirects me to paypal for the payment.

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    Answered by anartwork on March 13, 2012 at 01:53 PM

    I just tried the form you mentioned with Chrome and it actually worked fine. After I click the submit button, it redirected to paypal for the payment. Please be reminded that some issues with form submissions such as intermittent network connectivity might be a problem on the user's end.  If this happens, we suggest to have them clear the cache and cookies of their browser and then try to submit the form again.