What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I eliminate the delay in showing a form in Arabic?

    Asked by wadhefty on May 18, 2016 at 08:18 AM

    I have an embedded form on my Arabic site that was translated from English to Arabic. However, there are 2 issues.

    1: It takes the form a long time to load ~4-5 seconds.  Is there anything I can do to reduce the amount of time it takes for the form to load?


    2: Once the form loads for about 1-3 seconds the form appears in English then it switches to Arabic. My users get freaked out when they English text, so they end up bouncing. How can I eliminiate the appearance of English text even if just for a 3 seconds. I tried creating a cloned form with Arabic as the default language but the delay persists.


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    Answered by victor on May 18, 2016 at 11:39 AM

    Thank you for contacting us. I have just reviewed your form and noticed that your form is some what large. Depending on your internet connection, the form can take a while to load. When I opened your site, it did not take me that long to open the form. It was opened in about 1-2 second.

    The only way to increase the form speed would be to divide the form into multiple forms so it is not big and will load quickly.