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    API Limit: Getting emails about reaching limit even though account is not using API keys

    Asked by bzweifel on May 18, 2016 at 09:54 AM

    I have been receiving emails lately saying that I have reached my API Limit for the day.  I looked in my account and I do not have any API established.  So I am very confused on why I am receiving the emails.


    This is a link to a screenshot showing my account: http://goo.gl/WMHdKx

    This is a link to a screenshott showing the email I received: http://goo.gl/drRcAJ


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    JotForm Support

    Answered by Charlie on May 18, 2016 at 12:19 PM

    Thank you for providing us the details of the problem.

    I did check your account and I see that you are not using any widgets, apps or API keys that might cause the limit to be reached. 

    I have forwarded this to our developers for further investigation. We will update you on this thread as soon as the problem has been resolved. 

    Apologies for the inconvenience.

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    JotForm Support

    Answered by NeilVicente on May 19, 2016 at 02:44 AM

    Were you receiving the messages at the email address bzweifel@wma.edu? When was the last time you have received such message?