What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Question regarding downgraded accout

    Asked by julhilst on May 18, 2016 at 12:19 PM

    I've just downgraded my account to the free version. When the downgrade occurs will the remaining submissions from the paid account rollover so that they may still be used?

    downgraded Submissions paid account my account
  • Profile Image
    JotForm Support

    Answered by david on May 18, 2016 at 01:36 PM

    Though your subscription was cancelled, your account will remain Bronze until the end of your paid period on June 17, 2016.  At this point, your account will automatically be downgraded to a Free account and will be subject to Free account limits.