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  • Profile Image

    How can I change the username of my account?

    Asked by tcusker on May 19, 2016 at 08:58 AM

    I have recently taken over responsibilities for my team's jot form account. How do I change the username of the account? The current username is the name of an employee that no longer works for us. 

    username new username change username
  • Profile Image
    JotForm Support

    Answered by jonathan on May 19, 2016 at 11:05 AM

    Only members of the support team can change account/username since it is an integral part of an account that the users cannot change.

    We can assist you on this. Please provide us at least 3x choices of new username you want to change your current  tcusker  to change to .

    We will check if available.

    Thanks.

  • Profile Image

    Answered by tcusker on May 19, 2016 at 11:44 AM
    How about:
    ecteam
    ecpdteam
    prompd
    Thanks,
    Matt
    Matt Barfield | Head of Regional PD - Southeast | Promethean
    M: +1 704.785.1722
    Click here to register for ClassFlow!
    [cid:C2EA9984-DF69-4A20-9269-8840AD5C9715]
    [cid:583FD97A-665D-4D57-AACE-0D673C036056]
    [cid:C856B12F-1789-4544-A0E5-E60EF2EE2DFD]
    [cid:BCE52FC9-A744-48E4-A0B0-E839BABE7BDE]
    [cid:F5FF9C7E-C952-45C1-A70A-90AF0FEB5BFB]
    [cid:10B5B18B-FA9E-4D1E-A57F-4045A4E1F73A]
    www.PrometheanWorld.com | www.PrometheanPlanet.com | www.ClassFlow.com
    ...
  • Profile Image
    JotForm Support

    Answered by Nik_C on May 19, 2016 at 12:54 PM

    I was able to change your username to: ecpdteam since: ecteam was taken already.

    Let us know if you have further questions.

  • Profile Image

    Answered by tcusker on May 20, 2016 at 09:44 AM
    Thank you.
    Thanks,
    Matt
    Matt Barfield | Head of Regional PD - Southeast | Promethean
    M: +1 704.785.1722
    Click here to register for ClassFlow!
    [cid:image001.png@01D1B27C.186BECB0]
    [cid:image002.png@01D1B27C.186BECB0]
    [cid:image003.png@01D1B27C.186BECB0]
    [cid:image004.png@01D1B27C.186BECB0]
    [cid:image005.png@01D1B27C.186BECB0]
    [cid:image006.png@01D1B27C.186BECB0]
    www.PrometheanWorld.com | www.PrometheanPlanet.com | www.ClassFlow.com
    ...