What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    JotForm Email Newsletters app, unable to progress passed the 4th step in the setup process

    Asked by bonds1000 on May 19, 2016 at 11:09 AM

    I am trying to signup for JotForm Email Newsletters. I get as for as SMTP settings, successfully tested the SMTP setting, but the SAVE & NEXT button is not activated, so I cannot proceed.

     

    Thanks,

    Don

    Page URL:
    http://email.jotform.io/#step4

    JotForm jotform email email Email newsletters
  • Profile Image
    JotForm Support

    Answered by david on May 19, 2016 at 12:42 PM

    I tested the app and I am also unable to progress passed the SMTP settings page. 

    I will forward this to our developers to have a look.  We will let you know via this thread once the application is function once again. 

  • Profile Image

    Answered by bonds1000 on May 19, 2016 at 12:48 PM

    ok, thanks...in the meantime, I found your "autoresponder emails on submissions" app that does what I need. Thanks.

  • Profile Image
    JotForm Support

    Answered by david on May 19, 2016 at 01:08 PM

    Very welcome.  My apologies for the issues with the app.  We will let you know as soon as we have any updates.