Cancelling Premium service

  • Profile Image
    asiacornerstone
    Asked on March 14, 2012 at 02:34 AM

    I seem to be getting runaround when trying to cancel premium service. I keep being told my name and password are incorrect. 

     

  • Profile Image
    liyam
    Answered on March 14, 2012 at 03:33 AM

    Hello,

    You are paying your subscription via the payment gateway, Plimus.

    I have now cancelled you subscription for you.  You will not get charged again.  Your subscription will stay premium until April 15, 2012.

    Feel free to upgrade back to a paid subscription anytime you wish!  If you have other questions or concerns, please do let us know.

    Thank you for using JotForm!