- asiacornerstoneAsked on March 14, 2012 at 02:34 AM
I seem to be getting runaround when trying to cancel premium service. I keep being told my name and password are incorrect.
- JotForm SupportliyamAnswered on March 14, 2012 at 03:33 AM
You are paying your subscription via the payment gateway, Plimus.
I have now cancelled you subscription for you. You will not get charged again. Your subscription will stay premium until April 15, 2012.
Feel free to upgrade back to a paid subscription anytime you wish! If you have other questions or concerns, please do let us know.
Thank you for using JotForm!