What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why I cant view my forms?

    Asked by Sabri Çağrı Sezgin  on May 19, 2016 at 02:57 PM

    my forms are deleted and i ask you if you can reload or not

    Page URL:
    http://form.jotformeu.com/form/51222775834356

  • Profile Image
    JotForm Support

    Answered by Kiran on May 19, 2016 at 03:27 PM

    I see that your account scsezgin is over limit and hence the forms should be displaying Overlimit error message on the form. I see that your account has already received 3600 form views. Please be noted that the Free accounts are limited to receive only 1000 form views/100 submissions/10 payments in a month. If you are expecting more submissions/views, it is required to upgrade you account to a paid plan. Or you may wait for the submissions/views counter to reset on the first day of the following month. 

    Hope this information helps! 

  • Profile Image

    Answered by Sabri Çağrı Sezgin  on May 19, 2016 at 04:44 PM
    Thank you, i've upgrade my account
    best regards
    2016-05-19 21:26 GMT+02:00 JotForm :
    ...
  • Profile Image
    JotForm Support

    Answered by Kiran on May 19, 2016 at 05:08 PM

    I see that the account is now holding Bronze subscription plan. It seems that you want to upgrade the account for one month. I see that the account is scheduled to downgrade to Free by 20 Jun 2016.

    If you need any further assistance, please let us know. We will be happy to help. 

    Thank you for using JotForm!!