What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Jotforms is not sending the reset password email

    Asked by Brenda Buckingham  on May 19, 2016 at 09:12 PM

    I have repeatedly asked for jotform to send the reset password info.  And each time it says an email with reset instructions has been sent.  I have searched inbox, trash, spam and all other folders.  It is not there.  I can not use or access jotform until this is fixed.  Please help.

    Page URL:
    http://pastblessingsfarm.com/become-a-vendor/

    reset password email password email reset password email
  • Profile Image
    JotForm Support

    Answered by Kiran on May 19, 2016 at 11:26 PM

    It seems this is a duplicate thread to https://www.jotform.com/answers/843131 which is just addressed and hence we are marking this thread as answered. Please be noted that it is not required to open multiple thread for the same issue.

    If you have any questions in this regard, we request you to follow-up on the other thread. Thank you!