Jotforms is not sending the reset password email

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    Brenda Buckingham 
    Asked on May 19, 2016 at 09:12 PM

    I have repeatedly asked for jotform to send the reset password info.  And each time it says an email with reset instructions has been sent.  I have searched inbox, trash, spam and all other folders.  It is not there.  I can not use or access jotform until this is fixed.  Please help.

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    Kiran
    Answered on May 19, 2016 at 11:26 PM

    It seems this is a duplicate thread to https://www.jotform.com/answers/843131 which is just addressed and hence we are marking this thread as answered. Please be noted that it is not required to open multiple thread for the same issue.

    If you have any questions in this regard, we request you to follow-up on the other thread. Thank you!