What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Short Scrollable Terms: Privacy policy check box not clickable

    Asked by citherapies on May 20, 2016 at 01:16 PM

    Hi, I have a required box on my form for reading Privacy Policy. Using widget Scrollable Terms & Conditions. The form will not let user (Mac, Safari) click on box to continue the form. The feature of reading the entire text box before enabling the check box is disabled. Please advise. 

    Page URL:
    https://form.jotform.com/60484405806153

    privacy policy scrollable terms not clickable
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    JotForm Support

    Answered by Mike on May 20, 2016 at 01:47 PM

    The 'Must Read all the Text' option is enabled on the second terms widget (Page 10), so this is most likely the reason of the issue.

    I have checked the form via Safari on Mac, and it worked well.

    If you need any further assistance, please let us know.