What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Google sheets will not authenticate with jotform. It doesn't error out it just continually thinks and no result is produced

    Asked by Lindanorman on May 20, 2016 at 03:51 PM
    JotForm and authenticate
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    JotForm Support

    Answered by Kevin_G on May 20, 2016 at 04:49 PM

    I have checked your account and seems like you tried to integrate your form when you were logged out, I have also checked the integration on  my end and it is working, the same with one of your forms, I checked the integration and it seems to be working fine. 

    There are some forms that you've already integrated with Google Spreadsheet. Could you please try to integrate your form again? 

    If the issue still persists, please provide us with the link to your form, we will be glad to further check it.