What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Compañeros quiero eliminar filas de https://form.

    Asked by Jorge Preciado on May 21, 2016 at 04:46 PM

    Compañeros quiero eliminar filas de

    https://form.jotformz.com/60824036818659

    como hago

    Ayudaaaaa



    This is a re-post of a comment on How to Download Form Submissions as Excel/CSV/PDF?

    jotformz
  • Profile Image
    JotForm Support

    Answered by Kevin_G on May 21, 2016 at 11:22 PM

    Are you trying to delete rows shown here? 

    If so, the data displayed there is the same data in your submissions, the same number of records, to remove records displayed in that section you will need to delete your submissions. 

    To delete submissions, you will need to go to the submissions page and then follow the steps as shown in the image below: 

    However, if this is not what you're looking for, please provide us a bit more about it, we will be glad to help you. 

  • Profile Image

    Answered by Jorge Preciado  on May 24, 2016 at 05:48 PM

    Buenas tardes, mil gracias por tu inmensa colaboración

    ahora me sale este mensaje  

     

     

    It seems like you have reached your submissions limit. Free accounts are limited to 100 submissions / month. Your forms will be disabled on Wednesday at 12pm EST.Since we understand that it can be an inconvenience to have your forms stop working because you reached your submissions limit, we'd like to remind you that you can upgrade and your forms will be running smoothly again.

     

    Hasta ahora lo puse en practica t me dicen que tengo plazo hasta mañana que hago, ayuda

  • Profile Image
    JotForm Support

    Answered by Kevin_G on May 24, 2016 at 06:25 PM

    You're welcome. 

    Although you are able to delete submissions, it is not possible to decrease the submissions counter, this will be the same even if you delete submissions. 

    The email you received is because you've reached your submissions limit and you need to upgrade your account in order to keep your forms active, here is the link to our pricing page where you will find our plans, you may chose the one that better fits your needs: https://www.jotform.com/pricing

    If you have more questions related to upgrade your account, please do let us know in a new thread, we will be glad to help you.