Why are my forms disabled?
- dx4Asked on May 22, 2016 at 08:05 AM
When I try to view any one of my forms I get an error page saying "form not found, this form is disabled".
Example: https://form.jotformeu.com/60912815512350
Why is this happening?
- JanAnswered on May 22, 2016 at 09:15 AM
Your account is currently autosuspended. Our phishing detector tool did this. Your forms have fields that are asking for username. This is not allowed in JotForm and it violates our terms of use.
I will re-activate your account for now. Please delete the guilty fields immediately or you might get suspended again. Thank you.
- dx4Answered on May 22, 2016 at 11:19 AM
Terms of use state that: "if a form's purpose
- JanAnswered on May 22, 2016 at 12:32 PM
Unfortunately, it is our phishing detector tool that suspends the users automatically. It means that if there are words like "passwords, login, usernames, credit card etc." the system will detect that and suspends the user.
I would recommend you using other words instead of username. I have re-activated your account again.
Hope you understand. Thank you.