Are you able to help me change my username?

  • Profile Image
    Asked on May 22, 2016 at 10:14 PM


    I created this account to create an online form for my company.

    I have noticed that under 'Account Settings' there is no option to edit the username of this account.

    I am wondering whether it would be possible for you to kindly assist me in changing this username from 'smattingley' to 'drakestratcomms'?

    Your assistance would be very much appreciated.

    Kindest regards,



  • Profile Image
    Answered on May 22, 2016 at 11:26 PM

    There is no option to change your username under 'Account Settings'. We would be glad to assist you with changing your username. Since the username drakestratcomms is available, I have now changed your username from smattingley to drakestratcomms

    I did notice that you are using a custom url for your form, which includes your previous username. Since your username has now been changed, I would suggest recreating the custom url with your new username so that the custom url will work correctly.

    If you need further assistance, please let us know.