How to get custom information that is in the email to show on submission PDF

  • STMainSt
    Asked on May 23, 2016 at 2:54 PM

    I have forms that need follow up when they come into the office so I added extra cells in the table of the email that gets sent to me with each submission, but although those cells show up in the email, they are not included in the attached pdf form.  Is there a way I can fix that?

  • Mike
    Replied on May 23, 2016 at 4:19 PM

    The email template is not associated with the PDF content. The workaround that you may try is to edit the PDF template itself, to do this:

    Go to Submissions page > PDF icon > Customize PDF

    How to get custom information that is in the email to show on submission PDF Image 1 Screenshot 30

    Custom text can be added with an Add Text tool.

    How to get custom information that is in the email to show on submission PDF Image 2 Screenshot 41

    If you need any further assistance, please let us know.

  • STMainSt
    Replied on June 8, 2016 at 2:32 PM

    Thank you!!