my forms were blocked now also can not access my account

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    ivanilson silva 
    Asked on May 23, 2016 at 06:44 PM
    My Forms were also not blocked agora I can Login to My Account , anyone CAN help ma ?

     

     
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    jonathan
    Answered on May 23, 2016 at 10:16 PM

    Can you please confirm first if your account/username is  0code

    If it is, the account and forms were disabled because of the form http://www.jotformz.com/form/61403911529654 which collect password data

     

    The Phishing filter have blocked the form and the account. To be able to reactivate the forms that password field must be removed first on the form.

    Let us know if you need further assistance.

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    ivanilson silva 
    Answered on May 24, 2016 at 08:57 AM
    yes I am 0code added this password field for mobile devices , will remove but need to access my account because blocked yet
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    Carina
    Answered on May 24, 2016 at 11:14 AM

    The field was deleted and the account is now active. Creating password fields will result in the suspension of your account and can result in a permanent ban of the IP address.

    Let us know if we can assist you further.   

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    0code
    Answered on May 24, 2016 at 12:44 PM

    ok thank you , it would be interesting to put a notification as soon as you enter the password to form that no problems have not infirm evil intent to the contrary JotForm you guys are very good for me and my small business , thank you!
    ________________________________
    De: JotForm
    Enviado: ter-feira, 24 de maio de 2016 15:13
    Para: ivaneumesmo@hotmail.com
    Assunto: Re: my forms were blocked now also can not access my account
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    Answered by Carina
    The field was deleted and the account is now active. Creating password fields will result in the suspension of your account and can result in a permanent ban of the IP address.
    Let us know if we can assist you further.
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    Kevin_G
    Answered on May 24, 2016 at 01:51 PM

    This is already stated in our terms of use, you can take a look on this link: http://www.jotform.com/terms/

    But if you would like to request such feature, pelase open a new thread and we will be glad to escalate it to our second level. 

    Thank you for your kind words and for using JotForm.