What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    my forms were blocked now also can not access my account

    Asked by ivanilson silva  on May 23, 2016 at 06:44 PM
    My Forms were also not blocked agora I can Login to My Account , anyone CAN help ma ?

     

     
    autosuspended disabled
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    JotForm Support

    Answered by jonathan on May 23, 2016 at 10:16 PM

    Can you please confirm first if your account/username is  0code

    If it is, the account and forms were disabled because of the form http://www.jotformz.com/form/61403911529654 which collect password data

     

    The Phishing filter have blocked the form and the account. To be able to reactivate the forms that password field must be removed first on the form.

    Let us know if you need further assistance.

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    Answered by ivanilson silva  on May 24, 2016 at 08:57 AM
    yes I am 0code added this password field for mobile devices , will remove but need to access my account because blocked yet
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    Answered by Carina on May 24, 2016 at 11:14 AM

    The field was deleted and the account is now active. Creating password fields will result in the suspension of your account and can result in a permanent ban of the IP address.

    Let us know if we can assist you further.   

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    Answered by 0code on May 24, 2016 at 12:44 PM

    ok thank you , it would be interesting to put a notification as soon as you enter the password to form that no problems have not infirm evil intent to the contrary JotForm you guys are very good for me and my small business , thank you!
    ________________________________
    De: JotForm
    Enviado: ter-feira, 24 de maio de 2016 15:13
    Para: ivaneumesmo@hotmail.com
    Assunto: Re: my forms were blocked now also can not access my account
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    Form Builder JotForm
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    JotForm's form builder helps you create & publish online forms anywhere, anytime without writing a single line of code. Free without ads!
    Answered by Carina
    The field was deleted and the account is now active. Creating password fields will result in the suspension of your account and can result in a permanent ban of the IP address.
    Let us know if we can assist you further.
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    JotForm Support

    Answered by Kevin_G on May 24, 2016 at 01:51 PM

    This is already stated in our terms of use, you can take a look on this link: http://www.jotform.com/terms/

    But if you would like to request such feature, pelase open a new thread and we will be glad to escalate it to our second level. 

    Thank you for your kind words and for using JotForm.