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Why do I not receive a notification e-mail when my customer submits a registration?Asked by mahmood on May 23, 2016 at 07:41 PM
my website is www.masnj.org
i used to recieve an e mail every time any one register on the website
since 5/17/2016 i did not recieve any notification even though people are registering
i confirm that when i logged on the account
the user name is
receive a name User Name confirm www
I checked our mail logs for your email address firstname.lastname@example.org and it appears that previous emails did fail to send.
However, email notifications from May 23 are now being sent successfully. The issue appears to be resolved. You should receive the next emails to your address without any problem.
You can also check your account's email history for the emails that failed to send. Simply follow this guide to learn how: How to View All Your Form Email History
If you need further assistance, please let us know.