JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Did you attach an image to your thread? Unfortunately, the attachment does not seem to appear on the forum. Please follow this guide to add an image to the forum: How to add screenshots/images to questions to the support forum?
It also seems like you have posted multiple threads regarding your current issue. Since the other thread has more details on your concern, we shall be answering your concern over there. Here's the link to your other thread: https://www.jotform.com/answers/845472