What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Links on email JotForm newsletter sent to subscribers not working

    Asked by johannawise on May 23, 2016 at 10:47 PM

    Today you sent an email to JotForm subscribers with the following subject: How a small business increased sales by 50% with JotForm. 

    None of the links work.

    And because the sender email is "noreply," no one could easily help you.

    May I suggest you send emails only with a sender to whom the recipient can reply?

    email newsletter jotform newsletter
  • Profile Image
    JotForm Support

    Answered by jonathan on May 24, 2016 at 01:31 AM

    We apologize for the inconvenience caused. Our back end team are now aware of this and are now restoring the broken links.

    We will notify you here at once when fixed.

    Regards,

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on May 24, 2016 at 12:15 PM

    The issue was solved, sorry about this.