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    How can I locate my invoice?

    Asked by RichardMcEwen on May 24, 2016 at 08:29 AM

    This issue carries over from a previous thread: http://www.jotform.com/answers/839988-Philadelphia-Fire-Department-Richard-McEwen-account-Going-over-quota 


    My name is Derek Phillibert and I work for the Philadelphia Fire Department and we pay for your services. Last week our account was changed and I had someone change the account back to Economy Plan. I was then informed that on May 21, 2016 we were scheduled to be charged for the renewal of the Economy Plan. It has been a couple business days after May 21, 2016 and I still cannot generate an invoice. Please let me know what I can do.

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    Answered by Huberson on May 24, 2016 at 10:58 AM


    You should be able to get your invoice from the account, under Billing section - How-to-check-invoices.

    If you have any trouble, please let us know and we will help you.