What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
How can I locate my invoice?Asked by RichardMcEwen on May 24, 2016 at 08:29 AM
This issue carries over from a previous thread: http://www.jotform.com/answers/839988-Philadelphia-Fire-Department-Richard-McEwen-account-Going-over-quota
My name is Derek Phillibert and I work for the Philadelphia Fire Department and we pay for your services. Last week our account was changed and I had someone change the account back to Economy Plan. I was then informed that on May 21, 2016 we were scheduled to be charged for the renewal of the Economy Plan. It has been a couple business days after May 21, 2016 and I still cannot generate an invoice. Please let me know what I can do.
You should be able to get your invoice from the account, under Billing section - How-to-check-invoices.
If you have any trouble, please let us know and we will help you.