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    PayPal subscription will not display on form

    Asked by camelot217 on March 15, 2012 at 09:36 AM

    I trying to create a PayPal subscription field on my form but it will not display. Says I only have one product and it will not display on the form and asks me to run the wizard. I did but still not displaying. What am I missing here?


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    JotForm Support

    Answered by liyam on March 15, 2012 at 09:48 AM

    Hello Tom.  By default the element will not display on your page but this does not mean that there's an error.  What this means is that there is no reason for this to appear as there is only one product.  By just having one product item in your form, this becomes automatically selected.  Form submissions with the item not appearing will still be redirected to Paypal for the user to complete the payment

    If you still wish to have the item to appear on your form, what you can do is add a dummy item then what we can do next is hide this via CSS injection.  You can read more on this user guide on how to inject CSS in your form: http://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes

    Please let us know if you need further assistance.


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    Answered by camelot217 on March 15, 2012 at 11:36 AM


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    Answered by gori-mathew on March 15, 2012 at 11:39 AM


    Welcome and good to hear that you were helped.

    Thanks for choosing Jotform!