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ciobnu_alexAsked on May 25, 2016 at 7:23 AM
Hello!
I have a MAJOR problem with publishing of my form, formID=61452287188362.
Every time I go to publish it on facebook, the form showing up is not the one with the changes I made,
but the very old form my collegue used before. I tried numerous ways, publishing from another account,
cloning or even making a new form and facebook page still shows the old form.
Could you please look into it? The wrong one showing up has app/684336108254110 at the end.
The form you see in the screenshot is NOT the form that I published.
thank you!
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Elton Support Team LeadReplied on May 25, 2016 at 9:47 AM
I suggest to delete the JotForm App in your Facebook page first.
Here's a visual guide:
Then add the correct form again to your Facebook page. Make sure to publish it on the correct Facebook Page.
Hope this helps!
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bridgerjonesReplied on July 2, 2016 at 12:08 AM
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Elton Support Team LeadReplied on July 2, 2016 at 1:20 AM
@bridgerjones
We will answer your question on this thread shortly https://www.jotform.com/answers/874454.