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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I've upgraded my account...

    Asked by lushlawn on March 15, 2012 at 12:26 PM

    ...but it's not showing that I have.

    How long will it take for the system to update this?

    Thanks!

    Brett Cummins
    Lush Lawn
    bcummins@lushlawn.net
    248-299-5874 

  • Profile Image

    Answered by pinoytech on March 15, 2012 at 12:33 PM

    Hi,

    Upon checking your account, I found out that your account is already activeted to Premium. If you don't see the changes of your account, please logout to your account, delete browsing cache and cookies then log back in.

    If need further assistance, feel free to contact us anytime.

    Thank you for using JotForm!