What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to preview the form - form not found

    Asked by SmileyStars on May 25, 2016 at 08:58 AM

    also it says I used 14 forms from my 1000  allowance which i haven't done yet because I could not publish the form

    Screenshot
    preview cannot preview unable to preview form not found
  • Profile Image
    JotForm Support

    Answered by Jan on May 25, 2016 at 11:01 AM

    Your account is currently autosuspended. It was suspended automatically by our phishing detector tool. I checked your form and I saw a form field that is asking for a password. You are not allowed to collect sensitive information like login credentials. This violates our terms of use.

    I deleted the password field so that I can re-activate your form. Let us know if you have any questions. Thank you.