What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    After validation errors form is scrolling down completely.Unable to view the form.

    Asked by Sri  on May 25, 2016 at 10:08 AM
    <script type="text/javascript" src="https://form.jotform.me/jsform/61400798233454"></script>
  • Profile Image

    Answered by Huberson on May 25, 2016 at 11:21 AM

    I have submitted your form but I didn't notice anything scrolling actually.

     

    Can you provide us with a screenshot or some details about the form scrolling issue? Is this happening when editing your form or in preview mode? 

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    Answered by TestKens on May 26, 2016 at 02:44 AM

    <script type="text/javascript" src="https://form.jotform.me/jsform/20232301195"></script>

    If I use this form there is no scrolling in my form submission with validation errors.

    <script type="text/javascript" src="https://form.jotform.me/jsform/61400798233454"></script>

    But if I use this form, form is getting scrolling after submission with validation errors.Please suggest me whats the difference between them and how to stop scrolling.

     

     

  • Profile Image
    JotForm Support

    Answered by ashwin_d on May 26, 2016 at 04:28 AM

    Hello TestKens,

    I'm sorry for the trouble caused to you. The form URL you have share above seems to be script embed code.  Have you embedded these form in any webpage where you are having this issue with? Please share the webpage URL and we will take a look.

    We will wait for your response.

    Thank you!