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    EXTREMELY URGENT: Can't Download Uploaded Documents

    Asked by boldnewyork on May 25, 2016 at 10:47 AM

    Hi JF,

     

    We're experiencing a global issues downloading all uploaded files to forms. This is extremely urgent as we're receive dozens a day. Can you please assist ASAP?!?

     

    I've attached the browser message I'm receiving.

     

    Thank you!

    Screenshot
    can't documents message uploaded files attached all
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    Answered by victor on May 25, 2016 at 11:57 AM

    Can you please indicate the Form and files you are having issues downloading. I have just reviewed one the forms, EZ Follow Up Form, and was able to download an image file with no problems.

     

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    Answered by boldnewyork on May 25, 2016 at 12:45 PM
    Must have been temporary. Everything seems to be working now.
    Robert Stofer
    rstofer@boldnewyork.com | 917.923.4494
    Bold New York | MO>E Marketing
    O: 212.753.7702 F: 646.349.4690
    632 Broadway, 6th Floor, New York, NY 10012
    boldnewyork.com | listings sign up | large file? upload here
    FB / TW / IG / G+ / LI
    Please consider the environment before printing this email. All material herein is intended for information purposes only and has been compiled from sources deemed reliable. Though information is believed to be correct, it is presented subject to errors, omissions, changes or withdrawal without notice. The information in this electronic mail message is the sender's business confidential and may be legally privileged. It is intended solely for the addressee(s). Access to this internet electronic mail message by anyone else is unauthorized. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it is prohibited and may be unlawful. The sender believes that this E-mail and any attachments were free of any virus, worm, Trojan horse, and/or malicious code when sent. This message and its attachments could have been infected during transmission. By reading the message and opening any attachments, the recipient accepts full responsibility for taking protective and remedial action about viruses and other defects. The sender's employer is not liable for any loss or damage arising in any way from this message or its attachments. Bold New York is a licensed real estate broker.
    Owned and operated by BOLD LLC.
    ...
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    Answered by victor on May 25, 2016 at 01:55 PM

    Glad to hear. If you require our assistance, do let us know.