EXTREMELY URGENT: Can't Download Uploaded Documents

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    Asked on May 25, 2016 at 10:47 AM

    Hi JF,


    We're experiencing a global issues downloading all uploaded files to forms. This is extremely urgent as we're receive dozens a day. Can you please assist ASAP?!?


    I've attached the browser message I'm receiving.


    Thank you!

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    Answered on May 25, 2016 at 11:57 AM

    Can you please indicate the Form and files you are having issues downloading. I have just reviewed one the forms, EZ Follow Up Form, and was able to download an image file with no problems.


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    Answered on May 25, 2016 at 12:45 PM
    Must have been temporary. Everything seems to be working now.
    Robert Stofer
    rstofer@boldnewyork.com | 917.923.4494
    Bold New York | MO>E Marketing
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    632 Broadway, 6th Floor, New York, NY 10012
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    Answered on May 25, 2016 at 01:55 PM

    Glad to hear. If you require our assistance, do let us know.