All forms are disabled?

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    nikki_thos
    Asked on May 25, 2016 at 02:19 PM

    Seemingly for no reason, all of my forms are now disabled. I was right in the middle of working with one. I know I am not over my submission limit as it is used very infrequently. Is there a known outage or server issue?

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    Welvin
    Answered on May 25, 2016 at 03:25 PM

    The given form is asking for a username and password. Well, the fields are used in a condition to show the other fields, but similar forms or forms that would ask this information are considered as phishing which is against our Terms of Use (http://www.jotform.com/terms/). 

    I've reactivated your account, but I would suggest editing the fields and change the labels not say these kinds of terms. You can say "Authentication Code".

     

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    nikki_thos
    Answered on May 25, 2016 at 05:30 PM

    I have made the changes but it is not enabled. Can you review?

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    nikki_thos
    Answered on May 25, 2016 at 05:30 PM

    Thank you. It was reactived but now is down again? I made the  change as suggested.

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    victor
    Answered on May 25, 2016 at 08:23 PM

    Your account is currently active and all your forms should be able to be viewed with no issues. If you have any issues or questions, please let us know. We will be glad to help.