What day of the month do my submission and form view counters get reset?

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    pixelbeach
    Asked on May 25, 2016 at 03:15 PM

    I deleted most of my submissions because it said I was overlimit.  What day of the month will my forms be functional again??

     

    Marlene

  • Profile Image
    Boris
    Answered on May 25, 2016 at 04:23 PM

    Your account is in overlimit status due to too many form views received:

    https://www.jotform.com/help/355-Form-View-Limits-What-is-it-all-about

    Your forms received 6.680 views this month, out of 1.000 allowed for free accounts. The submission and form view counters reset on the first day of each month, which means it will reset automatically on June 01.

    However, as your forms were disabled due to too many form views, you can also get unlimited form views by enabling the JotForm Footer in your account settings, as described in the above linked guide.

    If you need further assistance, Marlene, please let us know.