What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What day of the month do my submission and form view counters get reset?

    Asked by pixelbeach on May 25, 2016 at 03:15 PM

    I deleted most of my submissions because it said I was overlimit.  What day of the month will my forms be functional again??

     

    Marlene

    Submissions count Day My Forms
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    JotForm Support

    Answered by Boris on May 25, 2016 at 04:23 PM

    Your account is in overlimit status due to too many form views received:

    https://www.jotform.com/help/355-Form-View-Limits-What-is-it-all-about

    Your forms received 6.680 views this month, out of 1.000 allowed for free accounts. The submission and form view counters reset on the first day of each month, which means it will reset automatically on June 01.

    However, as your forms were disabled due to too many form views, you can also get unlimited form views by enabling the JotForm Footer in your account settings, as described in the above linked guide.

    If you need further assistance, Marlene, please let us know.