What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    CSS codes added to form are not being saved properly

    Asked by Lusine3 on May 25, 2016 at 03:44 PM

    Actually same thing keeps happening with the Upload Button code you gave me earlier...

    #id_56 .qq-upload-button {

        height: 20px !important;

    }

    I've re-pasted it in a few times already. 

    CSS codes height upload button custom css inject custom css form styles preferences
  • Profile Image
    JotForm Support

    Answered by Mike_G on May 25, 2016 at 04:54 PM

    When you add Custom CSS codes to your form, are you adding it through the new Preferences Wizard under Form Styles' Custom CSS tab? If you're adding it on the old Preferences window->Form Styles tab->Inject Custom CSS, try adding it below the

    /* | *//*__INSPECT_SEPERATOR__*/

    Because the reason why I'm seeing the "Upload File" button in your form changed but the new Preferences wizard is not showing it is it is added not after the /* | *//*__INSPECT_SEPERATOR__*/

    I hope this helps. Let us know if you need any further assistance. Thank you.

  • Profile Image

    Answered by Lusine3 on May 26, 2016 at 09:43 AM

    Done, thanks for the tip. I'll let you know if it acts up again.

  • Profile Image
    JotForm Support

    Answered by beril on May 26, 2016 at 10:27 AM

    On behalf of my colleague, you're kindly welcome. Feel free to contact us anytime. We will be happy to assist you.