What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My thank you page is not working once a form is submitted. Any ideas why it's not showing up after clicking the "submit" button???

    Asked by mochs28 on March 15, 2012 at 02:10 PM

    Your assistance on this is greatly appreciated.  I am using Internet Explorer as the browser as well.  I receive the form but I do not see the thank you page.

    Page URL:
    http://www.greenbizla.com/registration.htm

  • Profile Image

    Answered by pinoytech on March 15, 2012 at 02:23 PM

    Hi,

    I tested your form and it works properly as will as Thank you page. Have you tried running your form into different browser? I used Chrome on testing your form.

    If need further assistance, feel free to contact us anytime.

    Thank you for using JotForm!

  • Profile Image

    Answered by jeanettebmz on March 15, 2012 at 02:26 PM

    Hello , I made some tests by replicating your form,  it worked on my side

    The thank page is this one


    Could you please tell us if it happens with all most common browsers?  (Chrome, Firefox , IE8 or IE9)  or it happens just with a particular one?

    I also would suggest you to embbed the iFrame code instead.


     

  • Profile Image

    Answered by mochs28 on March 15, 2012 at 02:26 PM

    Actually to take control of it I am using your "redirect" option and it works fine.... thanks for the quick response.

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    Answered by jeanettebmz on March 15, 2012 at 02:27 PM

    Your welcome and thank for choosing us!

  • Profile Image

    Answered by pinoytech on March 15, 2012 at 02:27 PM

    Glad to help. Feel free to contact us anytime if need further assistance.

    Thank you for using JotForm!