What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form Disabled

    Asked by PEC on March 15, 2012 at 03:48 PM

    I created a form, but at the end I get the message:

     

    Form Disabled

    This form has been disabled

    Details: Form did not pass status check

     

    ????????

     

    Page URL:
    http://form.jotformz.com/form/20744977522662

    Screenshot
  • Profile Image

    Answered by anartwork on March 15, 2012 at 03:59 PM

    I was actually able to check your account and it seems that you have reached your monthly quota for uploads. This is why your form was disabled. Please upgrade your account or clear some space on your account to allow further submissions. Please refer to this page for pricing plans:

    http://www.jotform.com/pricing/

  • Profile Image

    Answered by pinoytech on March 15, 2012 at 03:59 PM

    Hi,

    Upon checking you account, I found out that you are using a free account and you already reach the required submission limit for a free account. That's why your form is Disable. I suggest upgrade your account to premium were you can received 1,000 submissions per month, 1,000 SSL Secure submissions, you can received 1,000 payments submission per month. However, if you don't want to upgrade your account, you can wait until submission automaticaly resets to zero. The automation reset will be done first day next month.

    Thank you!

  • Profile Image

    Answered by fxr on March 15, 2012 at 04:31 PM

    You can clear some space from your allocated space by deleting old submissions that contain uploads. 

    You are way over the limit of the upload space allocated to 'Free' accounts.