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  • Profile Image

    Include (on form) link to completed form?

    Asked by DaytonRegion on November 01, 2010 at 04:35 PM

    I have a pretty extensive form, that's actually doing really good.  In the form's auto-responder I have a link back to the form in the event the user submits the forma without completing the entire form the first run-through.  The issue I am now having, is the user is not completing the form, submitting it, going back and submitting it once completed, and there is no second or third aut-responder e-mail sent to the user.

     

    We are seeting the forms on our end (Admin), but the users are wanting to see the form once completed on their end.

     

    Is there a link generated somewhere that we can have them click on that would show them the completed form, or send them an e-mail with the form filled out?

     

    Thanks,

    Bill

  • Profile Image
    JotForm Founder

    Answered by aytekin on November 03, 2010 at 03:33 PM

    Yes, create an auto responder email and add an {edit_link} to the body of that email.

  • Profile Image

    Answered by DaytonRegion on November 04, 2010 at 07:43 AM

    I already have that on my auto-responder, and that part works fine.  When a user click the link from the e-mail, they are successfully returned to the form.

    The issue is, when they return to the form, and fill out the remaining fields or correct issue or whatever, then re-submit the form, a second e-mail with results is not sent.

    The auto-responder I have set up only works with the first submit, a seonc e-mail is not sent.

  • Profile Image
    JotForm Founder

    Answered by aytekin on November 04, 2010 at 11:07 AM

    Yes, there are no emails when you edit a form. This is already in our todo list.