How do I make my embedded forms appear on mobile?

  • SmileyStars
    Asked on May 26, 2016 at 6:46 AM

    Hi there

     I put the mobile widget in both my forms and when I go to the webpage on my mobile i can see nothing, I have to go to the web bit to see the form can you please help me sort this one out, thanks for your help earlier with enabling my forms.

    Many thanks 

    Kind regards

    Smiley Stars

  • Elton Support Team Lead
    Replied on May 26, 2016 at 9:04 AM

    Re-embed your form using iframe embed code. That should resolve the problem. 

    Guide: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    The script embed code is conflicting your website scripts that's why it is not loaded on mobile.

    Let us know if you have further questions.

  • SmileyStars
    Replied on May 26, 2016 at 3:45 PM
    Thank you.
    It worked beautifully
    Many thanks
    Kind regards
    Tammy
    Smiley Stars Nursery
    38 Ibrox Terrace
    Glasgow
    G51 2TB
    tel: 0141 427 0122
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