How do I make my embedded forms appear on mobile?

  • Profile Image
    SmileyStars
    Asked on May 26, 2016 at 06:46 AM

    Hi there

     I put the mobile widget in both my forms and when I go to the webpage on my mobile i can see nothing, I have to go to the web bit to see the form can you please help me sort this one out, thanks for your help earlier with enabling my forms.

    Many thanks 

    Kind regards

    Smiley Stars

  • Profile Image
    EltonCris
    Answered on May 26, 2016 at 09:04 AM

    Re-embed your form using iframe embed code. That should resolve the problem. 

    Guide: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    The script embed code is conflicting your website scripts that's why it is not loaded on mobile.

    Let us know if you have further questions.

  • Profile Image
    SmileyStars
    Answered on May 26, 2016 at 03:45 PM
    Thank you.
    It worked beautifully
    Many thanks
    Kind regards
    Tammy
    Smiley Stars Nursery
    38 Ibrox Terrace
    Glasgow
    G51 2TB
    tel: 0141 427 0122
    This email is for the intended recipient only. It is confidential and may
    be legally privileged. If received in error please delete and notify us
    immediately. Any unauthorised access, disclosure, copying, distribution or
    reliance on it, is prohibited. NERLANA Ltd. Registered Office: 38 Ibrox
    Terrace, Glasgow, G51 2TB. Registered in Scotland No. SC374750
    ...