What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there only 1 user per account or 1 user and 1 sub user per account (assistant)?  

    Asked by GreaterworksFoundation on May 26, 2016 at 03:20 PM
    .There is only 1 user per account or 1 user and 1 sub user per account (assistant)?  
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    JotForm Support

    Answered by Kevin_G on May 26, 2016 at 03:41 PM

    Yes, while using  a free account you will be allowed to share your forms only with one sub-user account, you can give full access to your sub-user or only allow it to see submissions, here is a link with more info about sub-user accounts and how to share your forms with a sub-user: How-to-Share-Forms-with-a-Sub-Account-User

    In case that you want to share your forms with more sub-users than 1 you will need to upgrade your account, the number of sub-users is different depending on the purchased plan, in our pricing page is detailed the number of sub-users the upgraded account can have: https://www.jotform.com/pricing 

    This is per account, so you will be the main account and you are allowed to add only one sub-user account, so in other words there is only one sub-user.