What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    card payments

    Asked by excelfleet on May 26, 2016 at 04:10 PM

    I created a on-line deposit form and jotform revised some of the fields (phishing activity) .  I would like to add the name of the person who is make a reservation. would this be violating my account w/jotform? 

    would it be all right to add the field: "name of person making reservation" 

    iam looking into your payment field options now 

    thanks,

    evelyn

    Page URL:
    http://www.excelfleetlimo.com/online_deposit_form.html 

    Page URL:
    http://www.excelfleetlimo.com/online_deposit_form.html

    card JotForm style size name
  • Profile Image

    Answered by Huberson on May 26, 2016 at 06:08 PM

    Hi,

    I think as long as you do not collect payment directly( Meaning with any of our payment Integration) and use the form in a way that is not against our Terms of Use, you should not have any problem. 

    It is advised to always use one of the existing payment Integration tools to collect payment from a form, to avoid any trouble (like form being disabled).

    If you have more question, we will be here to help.

     

    Thank you

  • Profile Image

    Answered by excelfleet on May 26, 2016 at 07:19 PM

    thank you

    we use these forms when we have a credit card dispute. since there is no name on the form. I was concerned on how can we prove client authorized us to use credit card?

    so the form is good "as is" and we are in compliance with jotform now? 

  • Profile Image

    Answered by excelfleet on May 26, 2016 at 07:42 PM

    can I add a signature field to this form?  

  • Profile Image
    JotForm Support

    Answered by liyam on May 26, 2016 at 10:04 PM

    Hello,

    Yes, you can add a signature field on the form. 

    Ideally, it is still a better option to use a payment gateway service such as Paypal, there is an option there to set payment submissions for authorization only, which you can manually change on your paypal account's interface.

    You can learn more on this page regarding JotForm's paypal authorize payments option: https://www.jotform.com/help/292-How-to-Enable-Payment-Authorization

    This technical overview on Authorize and Capture payments on paypal will give you an overview on how it works: https://www.paypal.com/ph/cgi-bin/webscr?cmd=xpt/Merchant/merchant/AuthSettTechnicalOverview-outside

    If you have other questions, please do let us know.

    Thanks.