What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    "Total submission storage" what does it mean and is it full on my account?

    Asked by BelizeBirdTours on May 26, 2016 at 04:40 PM

    If so, do I delete messages to make more room?  Thanks!

    my account and full mean
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    JotForm Support

    Answered by david on May 26, 2016 at 06:27 PM

    Total submission storage refers to the number of total submissions stored in your account across all forms.  Free accounts can store up to 500 submissions at any time.  Your account is currently at 22 out of 500 and is well below its limits. 

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    Answered by BelizeBirdTours on May 26, 2016 at 07:27 PM

    OK, thanks!  My mistake.

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    Answered by dany5k on May 27, 2016 at 12:54 PM

    Please help, I do not understand. I have 24 of 0 Total submission and it is red color? Why if it must be of 500? Is it a bug?

    Also I do not understand how many pictures can I upload? Does it take space? I mean if they are stored in my account, are they using my GB of space?

     

    Thanks.

     

    P.D: If everything ok with my total submission, can you change 0 (cero) to 500 , so it will be green ? I like green color =) .

     

    Will 24 decrease if I delete some forms?

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    JotForm Support

    Answered by david on May 27, 2016 at 01:00 PM

    @dany5k I have moved your question to a thread of its own.  I will address your request in the following thread shortly:

    https://www.jotform.com/answers/848713