What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to submit form with Terms and Conditions widget

    Asked by jonathankwon on May 27, 2016 at 12:13 AM

    Form is not submitting for a lot of people! Please help! 

    https://form.jotform.com/61458926755166

    message JotForm a
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    JotForm Support

    Answered by Chriistian on May 27, 2016 at 01:59 AM

    I sent a test submission and it seems like I was able to submit the form without any errors.

    What error message are your users getting? Do you have the form embedded in a website? Please give us the url of your website so we may check the form further. I will wait for your response.

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    Answered by jonathankwon on May 27, 2016 at 02:44 AM
    Hi Christian,
    I edited the form and I took out the terms and conditions widget and that seemed to do the trick.
    Thank you for the help!
    Jonathan
    ...
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    JotForm Support

    Answered by Chriistian on May 27, 2016 at 03:53 AM

    Glad to hear that the issue is now resolved. If you need further assistance, please feel free to contact us again. Regards.