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    Autosuspended account: Getting "Form not found" error

    Asked by sunosoBtn on May 27, 2016 at 08:13 PM


    I've been using Jotform for internal communication within a small business I managed for quite some time, however suddenly all my forms are disabled. Please advice, thanks.



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    Answered by Boris on May 27, 2016 at 11:13 PM

    The forms of your account, sunosoBtn, were disabled as your account got automatically suspended by our Phishing Detector tool.

    I have reviewed your account manually, and I did not find any phishing activities being performed, so the account suspension seems to have been in error. Please accept our apologies for the inconvenience. Your account is re-enabled now, let us know should you experience any further troubles with your forms or your account.

    Thank you.