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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Autosuspended account: Getting "Form not found" error

    Asked by sunosoBtn on May 27, 2016 at 08:13 PM

    Hello,

    I've been using Jotform for internal communication within a small business I managed for quite some time, however suddenly all my forms are disabled. Please advice, thanks.

     

     

    Page URL:
    https://form.jotformeu.com/60941338288362

    forms not found My Forms JotForm
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    JotForm Support

    Answered by Boris on May 27, 2016 at 11:13 PM

    The forms of your account, sunosoBtn, were disabled as your account got automatically suspended by our Phishing Detector tool.

    I have reviewed your account manually, and I did not find any phishing activities being performed, so the account suspension seems to have been in error. Please accept our apologies for the inconvenience. Your account is re-enabled now, let us know should you experience any further troubles with your forms or your account.

    Thank you.