Autosuspended account: Getting "Form not found" error

  • Profile Image
    sunosoBtn
    Asked on May 27, 2016 at 08:13 PM

    Hello,

    I've been using Jotform for internal communication within a small business I managed for quite some time, however suddenly all my forms are disabled. Please advice, thanks.

     

     

  • Profile Image
    Boris
    Answered on May 27, 2016 at 11:13 PM

    The forms of your account, sunosoBtn, were disabled as your account got automatically suspended by our Phishing Detector tool.

    I have reviewed your account manually, and I did not find any phishing activities being performed, so the account suspension seems to have been in error. Please accept our apologies for the inconvenience. Your account is re-enabled now, let us know should you experience any further troubles with your forms or your account.

    Thank you.