What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Thank you Page text is being cropped

    Asked by designvolte on May 30, 2016 at 03:50 AM


    i have a problem with the display of the thank you page, see screenshot uploaded. the text is cropped on the left side as well as on the right side. Why does the text do not wrap automatically?

    thank you for your support
    best regards, bettina 



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    Answered by Carina on May 30, 2016 at 04:53 AM

    I tested the non-published version of the form and the message adjusted to the width of the window:

    It seems that the form is published on a website. Kindly let us know the url so we can perform further tests and determine the causes of this situation.

    Let us know if we can assist you further.   

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    Answered by designvolte on May 30, 2016 at 06:21 AM

    Thank you so for your fast support. I've solved the problem. Now it runs perfectly.

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    JotForm Support

    Answered by Chriistian on May 30, 2016 at 06:51 AM

    Glad to hear that the issue is solved. Thanks for your positive feedback. Do not hesitate to contact us if you have further concerns.