What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can't see photos in some submissions?

    Asked by srebrn on May 30, 2016 at 08:29 AM

    Can you tell me why can't I see photos in some submissions when I download as PDF file?


    Two of submissions don't display photos in pdf report, but all other reports show photos in pdf.

    Instead of photos it shows url location.

    Page URL:

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    JotForm Support

    Answered by Chriistian on May 30, 2016 at 10:17 AM


    I am currently checking and downloading your submissions. I will let you know once I am done with the download.

    For the meantime, can you please give us the submission IDs or submission datest of the 2 submissions in question?